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2 Day ISO 9001:2015 internal auditing


“ISO 9001:2015 QMS Requirements” is a competency-based 2-day training program that focuses on the ability of an organization to consistently provide products and services that meet or exceed customer and applicable statutory/regulatory requirements; and improve customer satisfaction and business performance. The use of organizational context and the needs/expectations of interested parties are explained as the basis for designing a Quality Management System and its processes. The course empowers participants with the understanding of the use of process approach combined with risk-based thinking to manage organizational risks and opportunities.

Participants are introduced to the purpose of quality principles in the context of their interaction and relationship with the ISO 9001:2015 Standard, and provided with the understanding and intent of requirements of the ISO 9001 Standard through the use of real life examples applied to product or service-related business sectors. Participants are actively engaged in demonstrating the identification of applicable sub-clauses of ISO 9001:2015 Standard through practical and user-friendly case studies as well as evaluating the conformance to various requirements of the ISO 9001 Standard using product and service-related scenarios.

Learning Objectives

  • Get to know the ISO Annex SL structure for all management systems;
  • Understand the identification of processes through inputs required and the outputs expected;
  • Grasp PDCA application to ISO 9001:2015 Standard;
  • Comprehend the interaction and relationship of the Quality Management Principles with ISO 9001 Standard requirements;
  • Learn how to use organizational context and needs/expectations of interested parties for designing a quality management system and its processes;
  • Understand how to determine and address risks and opportunities to assure that the quality management system can achieve its intended result(s); enhance desirable effects; prevent, or reduce, undesired effects; and achieve improvement;
  • Understand the interpretation and extent of required documented information;
  • Learn the leadership and commitment aspects for the effectiveness and continual improvement of the quality management system;
  • Understand operational planning and control requirements for products and services;
  • Comprehend what monitoring/measuring data needs to be collected, analyzed and evaluated to maintain the effectiveness and continual improvement of quality management system
  •  Identify various sub-clauses of the ISO 9001:2015 applicable to various product and service-related business and industry sector scenarios;
  •  Learn the boundaries between QMS and legal compliance;
  • Identify evidence required for auditing various sub-clauses including QMS and operational effectiveness;
  •  Evaluate evidence and formulate non-conformance reports;

Participants Handouts

Participants receive a package that consists of interpretation of ISO 9001:2015 Standard related materials supported by process approach examples, scenarios and case studies and other value-added reference materials.

Who Should Take This Course?

  •  Anyone entering a quality management-related career
  •  Quality Managers, Coordinators and Consultants
  •  Senior Management personnel who direct and control organizations
  •  Human Resources/Training professionals
  •  Engineers, technicians and technologists
  •  Supervisors, Foremen and Lead Hands
  •  Laboratory, Testing and Inspection professionals
  •  Reliability personnel and Statisticians
  • Anyone seeking transition from ISO 9001:2008 Standard to ISO 9001:2015 Standard
  •  Anyone seeking advanced knowledge of ISO 9001:2015 Standard
  •  Auditors seeking accreditation to become external auditors employed by QMS registrars
  •  Internal auditors seeking to advance knowledge of ISO 9001:2015 Standard requirements


Participants who successfully demonstrate competence during this course will receive a Certificate of Attainment covering the following RABQSA knowledge competency units:

• RABQSA – QM: Quality Management systems

Participants not deemed competent are issued Certificates of Attendance and given the opportunity to retake the mandatory question(s) previously missed.

Why Train with Jack Sekhon & Associates Inc.?

Jack Sekhon, course instructor, holds, is a member of or has the following experience:

  •  Bachelor Degree in Chemical Engineering
  •  Registered Professional Engineer
  •  Member of the Fellow Engineers Canada
  •  First Class Power Engineer
  •  RABQSA QMS/EMS/OHSMS Lead Auditor
  •  Former BSI QMS/EMS/OHSMS Lead Auditor
  •  Former QMI/SAI Global QMS/EMS/ OHSMS Lead Auditor
  •  Former CSA QMS/EMS/OHSMS Trainer
  •  Former BSI QMS/EMS/OHSMS Trainer
  •  COR External Auditor
  •  Qualified Six Sigma/Lean Practitioner
  •  25 years of experience in QMS/EMS/OHSMS consulting
  •  15 years of experience in OHS and environmental compliance evaluation
  •  3 years of consulting experience in ISO 17025, ISO 13485, ISO 22000
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